Testimonials

Learn more about what our clients say about working with us.

What do people say about working with Kaiyu

This was my first home purchase. I was very reluctant to even start the process, because of some horror stories I'd heard from friends in the area. Eventually, I talked to a friend who had a great experience. His experience was much smoother than any of the experiences my other friends had gone through. I was still a little reluctant but he referred me to Kaiyu. I met with Kaiyu. I wasn't completely sure what I was looking for at first, but she walked me through the different things I needed to think about and how the process typically works. She listened to my rough requirements, and we started looking at properties. After looking at a few places, my requirements evolved and started to become a little clearer. Kaiyu kept adjusting as I figured out what I was interested in. There was one place I looked at that I was pretty interested in. Kaiyu mentioned some things about the area that I was not aware of, and kept me from making a mistake. There was one other place that I was interested in, but didn't really like the location. Kaiyu found similar places in a better location. I liked a few of these places and decided I wanted to make an offer. I was a little nervous about the offer process, because I'd seen so many examples of homes selling for the way above their list price and it sounded like the process could drag on for a while. Kaiyu sent the initial offer, then handled all the negotiations with the seller until they accepted. It all happened over a couple of hours and we were able to come in under the list price on the property I wanted. I did not expect that to happen. I thought I'd have to move my focus to some other property, but Kaiyu made it happen. After the offer was accepted, I had to figure out a bunch of loan things really quickly. It was pretty much an information overload situation. There were a lot of calls and information flying around from multiple parties. There were a few points where things didn't seem quite right and I asked Kaiyu about them. She replied immediately every time and either confirmed that things weren't quite right or helped resolve whatever confusion I had at the time. It was extremely useful being able to ask Kaiyu these questions and knowing I had someone other than the lenders I could ask questions to. Even after everything was wrapping up and Kaiyu was still extremely responsive and willing to help with anything. Kaiyu made what could have been a very stressful process a lot less stressful. I'm glad my friend recommended her, and I would gladly recommend her to anyone else.
San Jose
Buyer
Conclusion: Recommended especially for first-time buyers. Kaiyu feels like a close friend, a patient mentor and a professional teacher to us.

Reasons:

1) Attitude - Kaiyu has been very nice since the first time we have met. She would like to start the process by understanding the buyer's needs and requirements. You can expect a smile on her face at all times. Kaiyu has been quite patient during the process as well. We spent an extremely long time (for 10 months) in house searching. We spent 3 months looking for townhouses and another 3 months for SFH. Kaiyu is always there for us and spends lots of time with us on open houses (30+ open houses), without any complains. Instead of rushing you to biding/buying, she would always explain the pros/cons of the target house and help you to make decision based on statistics.

2) Profession - With engineering the background and years of experience, she is a very professional agent. She would explain everything to you in a nice way to make sure you will have a smooth path in house buying process. To be honest, our buying preferences has been affected a lot by Kaiyu, in a good way. For first time buyers, you can learn a quite a lot for Kaiyu especially for those who has tons of questions.

3) Connection - She has good connection with other agents/lenders/contractors/etc. This is definitely a plus.
Sunnyvale
Buyer
My agent Kaiyu helped me find my first house in less than a month! She's very kind, patience and professional answers every question I had in details. She started checking out open houses with me back when I don't even have my pre approval ready (was just browsing around to get a sense of the market) , and we went to all the open houses in person after I got my pre approval letter, on both weekdays and weekends. She's very knowledgeable and has worked with most of the seller agents on the houses we went, which really are crucial during decision making time. She also provided lots suggestions on house remodeling and decoration, would definitely refer her to any of my friend who's looking for a place!!!
Haoran Wen
Buyer
It's been a wonderful experience working with Kaiyu on our first home purchase. For us amateurs, Kaiyu was very patience to answer our questions and provide valuable advices. She explains the process very well and made it extremely easy and simple to understand. She's also very punctual and dedicated to her work, helping with our offer letters late into the night and be available 24/7 to address our questions. Her expertise in the area is very valuable from the beginning of purchase to end of remodeling. If you have any home-related questions, be it installing shower doors, house cleaning services, renovations, etc., she has a diverse connection that can address all of your needs?
San Mateo
Buyer
Kaiyu is a real professional realtor who impressed me a lot. I'll definitely keep working with her if I purchase my next home in the next few years or selling my home in future. First she helped me get a very good deal saving me lots of cash. She has the negotiation skills to get to the good deal. She is very knowledgeable about real-estate market and the whole process of purchasing a new home, more than that she is able to provide me advice on topics such as house structure defects, how to deal with different agents during the purchase and how to remodel. Her experience makes her an encyclopedia, and I tend to ask her all kinds of questions and she was able to respond my questions even at late night. After closing, she keeps following up on all my questions in time. I really liked working with Kaiyu during the whole process purchasing my new home and I hope that I have a chance to work with her again in future. Business is one time thing, while friendship is for the whole life. Kaiyu believes in this and I share the same thought with her.
Redwood City
Buyer
Kaiyu has been the most amazing housing agent in our mind, and we feel so lucky to have her! As this is our first time to buy a house, Kaiyu has patiently walked us through different home types at the beginning and explained to us all the details we need to know about purchasing a home. She has been very efficient, knowledgeable and reliable through the whole process. When we finally chose the ideal home in our mind, she helped us solved all the tricky problems and successfully helped us bid the house among many competitors. Most importantly, she is always there listening to our thoughts and put our interest in the first place. We strongly recommend Kaiyu no matter you want to buy a house or sell a house.
Foster City
Buyer
We felt so lucky to have found Kaiyu for our first home purchase! Kaiyu was very professional and knowledgeable and provided clear answers to all of our questions throughout the process. Though we were initially clueless and nervous going into home searching, Kaiyu was there every step of the way to help and guide us and made our home purchase a super smooth and pleasant experience. Most importantly, we really felt that we could completely trust Kaiyu with all the negotiations between the seller and us. She is definitely a master in negotiation, and we would totally recommend her to any first-time home buyers.
Santa Clara
Buyer
Kaiyu helped my wife and I purchase our first home in Silicon Valley. She has a great understanding of the market and was able to predict the winning offer price for the units we were looking at. For our home, she worked tirelessly with the listing agent to gather as much information as possible. The property was not well maintained, hence the asking price and touring was low. Most of the issues were cosmetic and easily correctable, so she suggested us to push hard and put in a good offer. We were able to get the property in a very good neighborhood for much lower price than what other houses were sold for.
San Jose
Buyer
Kaiyu is very experienced, and she doesn't push you to make decision. She showed me tons of homes and gave me detailed pros and cons for these homes. When I decided to buy a new home from glass bay, Kaiyu represented me in the sale event and helped me lock the home that I wanted to buy while I was skiing in Canada. After buying the home, she helped me find the loan agent which I was able to lock with a really low rate. She also gave me lots of suggestions around remodel ideas. Will definitely prefer to work with her again in future.
Newark
Buyer
While we were searching for our first home in Bay Area, we talked to many different realtors/agents. However, none of them are as experienced and understanding as Kaiyu. Kaiyu has strong knowledge of the housing marketing, lots of patience toward first time home buyer like us. She absolutely smoothed the process for us! I will definitely recommend Kaiyu if you are looking for a house in the Bay Area, she has lots of great connections in the realtor/agent industry and she surprises us with great contractor connections as well!
San Jose
Buyer
Kaiyu is an excellent agent and also a good friend. She is efficient and responds very quickly, even at evening or holiday. It just takes us one month from the first time she took us to open house to receive our new home keys. We totally trust her because of her sincerity and professional and everything ran smoothly. Finally, we get our dream home with a nice price. No matter when we were looking for house or now we are planning to make renovations, she provides us great helps and valuable advices. Thank you so much Kaiyu!
Mountain View
Buyer
I had a great experience working with Kaiyu on my home purchasing. We knew each other one year before I made my decision to buy. In the meantime, she is nice to answer all my questions and did not push me to buy. The home purchasing experience is awesome thanks to her strong communication skills and patience. She worked with me until midnight to get me in the contract. Her mortgage knowledge is even better than professional loan agents, make her one stop shop for home buyers.
East Palo Alto
Buyer
We've had a very pleasant house buying experience with Kaiyu. Throughout the process we've found her very professional, knowledgeable, and patient. It's not just about buying some house. Kaiyu spent time educating us about various aspects of house hunting, and helped us find the house that we love. Two things impressed me a lot: 1) Kaiyu's excellent skills on negotiation; 2) Kaiyu prepared us well before making an offer that has put us in an advantageous position.
Foster City
Buyer
We extremely recommend Kaiyu as real-estate agent. She is an amazing expert with impressive knowledge and fantastic insights on real-estate marketing, financing and property remodeling. We are so lucky to have Kaiyu's help during the whole process. I believe that it couldn't happen without Kaiyu's dedication on our case (immediate response, impressive local knowledge and excellent market analysis). She is a perfect agent to get helps with!
South San Francisco
Buyer and Seller
Kaiyu helped us throughout our house purchasing journey. We got her as our buyer agent from my friend's recommendation. She is professional and patient. Always gave us good suggestions and carefully guide us through bidding and document signing process. After closing, she kept on helping us with lots of things we have no idea of as first time home buyer. Would recommend her to other folks, especially first time home buyer like us.
Wankun Zhu
Buyer
Kaiyu knows her stuff - she's definitely expert on helping clients navigating through the long grueling process of purchasing a house. Kaiyu is on top of her stuff - she's proactive and takes the lead to ensure peace of mind for the client in stressful situations. She follows through on all issues along the way for a resolution for the client - she truly cares and wants you to feel happy. Highly recommend her as a buyer's agent.
San Jose
Buyer and Seller
Kaiyu worked with us to buy a single family house at Fremont. During the procedure, Kaiyu demonstrated great expertise helping us inspecting the house and estimating the house value. She is the type of agent who would walk you through the pros and cons, and being very patient with you, instead of pushing the buyer towards a decision. Also, we worry less about the paperwork or the contractor works.
Fremont
Buyer
It's a great experience to work with Kaiyu in the home buying process. She has great knowledge of the Bay area market and is so responsible and efficient. We had great communication and cooperated seamlessly in the whole process. Without her help, we wouldn't be able to buy our desired house in such a short time with such a good price. We will definitely recommend Kaiyu to our friends.
Sunnyvale
Buyer
Kaiyu is amazing! She helped us bid a lovely house when it's impossible and close it in 22 days. She is super professional and patient. She provided valuable information and advices during our house hunting and followed up immediately on our questions, saved us tons of time in the purchase process. We really enjoy the house purchasing experience with Kaiyu!
Redwood City
Buyer
Kaiyu is a very professional agent. During our purchase home process, she gave us lots of valuable advices and she responsed to our questions very quickly. She is also quite familiar with the area where we are looking for and understand the trend of the house market very well. I recommend her as your agent if you want to buy a house in Palo Alto area.
Palo Alto
Buyer
Kaiyu is my realtor agent. She helped me get a very good home! She took me to many open houses. She is very detailed and carefully for every document. And she knows the market very well and can always provide insightful information to me. Thanks for her professional knowledge and hard working, I got a satisfied home.
Cupertino
Buyer
This is the second time we work with Kaiyu, and she is still professional, friendly and put all her heart on helping us. She always gives great suggestions and keeps a good loop with listing agent and loan agent to make sure everything goes smoothly. I recommend you to choose Kaiyu who will direct you to new home.
Palo Alto
Buyer
Kaiyu is a fair person with the professional background. She helped me to buy an off market single family with a much lower price. It is easy and comfortable to communicate with her, for both of us have engineering background. Her advice is always objective, which is very commendable in such a crazy market.
Freddie Hou
Buyer
We are so lucky to have Kaiyu's help throughout the entire process. With her expert knowledge, negotiation skill and dedication, we were able to purchase a townhouse within two weeks at a very good price. With no doubt, I'll work with her when selling it or purchasing my next home. Highly Recommend!
San Jose
Buyer and Seller
Kaiyu is very professional, efficient and helpful. She has a great understanding of both the market and our need. She also helped us gather a lot of important information from the listing agent which is crucial to winning the bid. It was a great experience to work with Kaiyu. Highly recommended!
Sunnyvale
Buyer and Seller
Kaiyu is very easy to work with and full of knowledge of the market. She can always give the best advise on every step of the decision for buyers like me. I am surprised that I got my new home within 3 weeks since I first messaged her and we are not very good friends even after the purchase.
San Jose
Buyer
Kaiyu is very professional, efficient and helpful. She has a great understanding of both the market and our need. She also helped us gather a lot of important information from the listing agent which is crucial to winning the bid. It was a great experience to work with Kaiyu. Highly recommended!
Sunnyvale
Buyer and Seller
Kaiyu is very easy to work with and full of knowledge of the market. She can always give the best advise on every step of the decision for buyers like me. I am surprised that I got my new home within 3 weeks since I first messaged her and we are not very good friends even after the purchase.
San Jose
Buyer
It was a wonderful experience working with Kaiyu. My wife and I were the first-time home buyer. She patiently taught us many details and walked us through each disclosure. The most important things that a real-estate agent should have would be patient and sense of trust. She has both!
San Bruno
Buyer and Seller
Kaiyu is our agent for both our first and second house. She is very professional and a very good friend. She has great connections with other agent and loan agents which makes our offer very competitive in the market and makes the whole buying process very smooth. Highly recommend!
Cupertino
Buyer
Kaiyu is very professional and easy to work with. She gave cogent advice and responded to our questions/needs immediately. During the home purchasing process, we can always turn to her. She is very reliable and trustworthy. I would highly recommend her to anyone looking for a home.
San Jose
Buyer and Seller
Kaiyu is the best. She is very reliable, responsible, professional and helpful. She helped me get the perfect match to my need and in a deal that I didn't imagine before. I will definitely work with her again if I need to sell or buy in the future, because I trust her expertise.
Redwood City
Buyer
Kaiyu is a very professional realtor. She helped a lot during the whole process. We're the first-time buyer and she explained patiently in every aspect. One thing to call out is that she has a good sense of house price and always suggests offers very close to final price.
Xing Wu
Buyer
We purchased our home in Pacifica with the caring help and keen negotiation skills of Kaiyu Ren. She also helped us sell our home in San Mateo. The process was smooth, quick, and respectful of us as sellers, the buyers, and the real-estate agent(s) involved.
San Mateo
Seller
Kaiyu is very knowledgeable and professional. She provides detailed answers to all my questions in a very responsive manner. No surprise I could find a home within budget and beyond expectation in 1.5 months with her help.
Redwood City
Buyer
Kaiyu is really nice and easy to work with. She is very knowledgable and gave us many good suggestions. She is very familiar with bay area and helped us find the home we want within a few weeks. We highly recommend her.
Chris Yuan
Buyer
Very knowledgeable, professional and reliable agent who helps us to find our home in a short period of time and answered all our questions patiently. Definitely recommend to everyone who is looking for an agent.
Ivy Cheng
Buyer
She is a very professional agent I never meet! Just love her. She helped us to find a very nice townhouse with a good price. And after closer she till help us to remodel it, give us so many useful suggestions.
Redwood City
Buyer
Very knowledgeable, professional and reliable agent who helps us to find our home in a short period of time and answered all our questions patiently. Definitely recommend to everyone who is looking for an agent.
Ivy Cheng
Buyer
She is a very professional agent I never meet! Just love her. She helped us to find a very nice townhouse with a good price. And after closer she till help us to remodel it, give us so many useful suggestions.
Redwood City
Buyer
We are glad to have her helping us with our purchase of the nice property. She has brilliant negotiation skills and strong sense about market pricing. You could never be wrong by choosing her as your agent.
San Mateo
Buyer
Kaiyu was super helpful with our first home purchase. She was responsive and professional. She helped us a lot during the closing time frame when our initial loaner had an issue.
San Francisco
Buyer and Seller
Kaiyu is very helpful and has plenty amount of knowledge related to all aspects of the estate. She cares and tries her best to help you find your ideal home. Thanks Kaiyu.
San Jose
Buyer
Thanks for Kaiyu's help. We bought our new house shortly. She is experienced, professional and always patient to answer all our questions. Highly recommended.
Santa Clara
Buyer